Frequently
Asked Questions
What meats are used to manufacture your products?
Our different products are made from top-quality pork and beef.
I have an allergy. How can I find out if it's safe for me to eat your products? Do your products contain gluten?
Our products are manufactured at facilities that are constantly modified and improved. We take allergies very seriously. All the ingredients in our products are indicated on the packaging, with the main allergens, if applicable, always clearly identified. Most are gluten-free, with few exceptions. For products containing wheat, this ingredient is always included on the list of allergens.
How can I determine the life span of your products?
It varies from one product to the next, and that’s why we always make sure the expiration date is clearly marked on each of our products.
Can your products be frozen?
Yes, for up to 3 months.
Once the package is open, how long can your products be stored before being consumed?
Once the package is open, our cooked products can be stored for 5 days and our dried products for 7 days as long as they are kept refrigerated. We recommend consuming any of our products that have been exposed to an ambient temperature of around 20°C for a period of around 2 hours, and that leftovers not be re-refrigerated.
What's the difference between a cooked product and a dried product?
The production method is different. Cooked products are prepared in the oven and are ready to eat once cooked. Dried products are prepared in drying rooms inside meticulously controlled environments. Drying takes place slowly and the process is never accelerated.
Do your products contain sodium nitrites/nitrates?
Our deli products contain these ingredients. Please contact us for more information.
Where are your products made? Are any products imported?
All our products are manufactured in Canada, mainly at our two plants located in Laval and Montréal-Nord.
I'm pregnant. Is it safe for me to eat your products?
Please consult the following link for Health Canada’s dietary recommendations for pregnant women: https://www.canada.ca/en/public-health/services/pregnancy/guide-healthy-pregnancy.html
In what way do your products follow Italian traditions?
All our product recipes and production steps are in line with Italian traditions.
Do you have any vegetarian/vegan products?
No, none of our products are vegetarian or vegan.
Do you make halal products?
No, we do not have the equipment or certification necessary to produce this type of deli meat.
Do all your products need to be refrigerated/frozen?
Yes, all our products must be kept cold. They should not be stored at room temperature for longer than 2 hours.
Which company does the Fantino & Mondello brand belong to?
The Fantino & Mondello brand is owned by Viau Food Products Inc., a subsidiary of Maple Leaf Foods.
Who are the company's shareholders?
Viau Food Products inc. has been owned by Maple Leaf Foods since November 2018. To learn more, visit the Maple Leaf Foods corporate website.
Is your company public?
Viau Food Products is owned by Maple Leaf Foods, a public company.
Where are your products tested for quality and cleanliness?
Safety and security tests are carried out directly at our in-house laboratory located in our Laval plant.
Do your products undergo HPP (high pressure processing)?
Yes, some of them do, and this extends their shelf life and ensures optimal food safety.
What certifications do you hold, and what do they mean?
Visit the Viau Food Products website to peruse our certifications along with their explanations.
I am a restaurant owner/kitchen manager. How can I order your products?
Fantino & Mondello products are intended for the retail market, but Viau also markets certain foodservice products. We invite you to visit the Viau Food Products website for more information.
Where can I find your product prices?
As Fantino & Mondello products are available in grocery stores, prices are indicated in stores and on the websites of the various grocery stores.